Shipping Methods & Charges
Shipments within the Continental U.S.
| Shipping Method | Shipping Costs | Estimated Delivery* |
|
Standard
|
$3.00
(Orders under $25)
Free
(Orders over $25)
|
2 to 6 business days
(Tue-Sat delivery)*
|
|
Express
|
$15.00
|
2 to 4 business days
(Mon-Fri delivery)*
|
|
Rush
|
$30.00
|
1 to 3 business days
(Mon-Fri delivery)*
|
All orders within the Continental U.S. are shipped via FedEx. Shipping details and tracking information will be delivered by email once you place your order.
Shipments to Alaska and Hawaii
| Shipping Method | Shipping Costs | Estimated Delivery* |
|
Second Day Air -
(FedEx Two-Day Delivery)
Only Method Available |
$30.00 Flat Rate
|
2–4 business days
(Mon-Fri delivery)*
|
Important: Certain locations in Alaska and Hawaii may require additional time in transit depending upon your delivery schedule.
Shipping to U.S. Military Post Offices
| Shipping Method | Shipping Costs | Estimated Delivery* |
|
Standard Ground -
(USPS Delivery)
Only Method Available |
Free**
|
10–20 business days*
|
** Free shipping offer valid at OnlineShoes.Com. Offer valid only on standard ground shipping to the contiguous United States. Not valid on prior purchases, purchases at retail stores, international shipments, shipments to Alaska or Hawaii, or expedited shipping. Cannot be combined with any other coupon or discount.
Important: Certain locations may require additional time in transit depending upon your delivery schedule.
Important: Certain locations may require additional time in transit depending upon your delivery schedule.
Order Processing
Orders are packed only on regular business days (Monday through Friday), with the exception of the following holidays:
Memorial Day
Thanksgiving
Christmas Day
Independence Day
Day after Thanksgiving
New Year's Eve
Labor Day
Christmas Eve
New Year's Day
Please note that orders placed between 10 a.m. Friday and 7 a.m. Monday EST will not be processed until Monday morning. Orders are delivered by the carrier Tuesday through Saturday for standard ground and Monday through Friday for two-day and rush.
Thanksgiving
Christmas Day
Independence Day
Day after Thanksgiving
New Year's Eve
Labor Day
Christmas Eve
New Year's Day
Shipping Restrictions
OnlineShoes.Com ships to military post offices, using USPS only. Expedited shipping is not available for military post office addresses. We are currently unable to ship to P.O. box addresses.
*Please Note: Estimated delivery times include order processing and packing time required (typically 24–48 hours) plus shipment time required. These are only estimates.
*Please Note: Estimated delivery times include order processing and packing time required (typically 24–48 hours) plus shipment time required. These are only estimates.
Contact us
Chat
Weekdays: 8am to 9pm (EST)
Weekends: 9am to 6pm (EST)
Phone
(888) 973-6620
Monday-Friday 8am-9pm ET
Saturday-Sunday 9am-6pm ET
Location
OnlineShoes.com Customer Service
1400 Industries Road
Richmond, IN 47374