We make it easy! Economy Shipping is always free on all regular-priced and sale items. Plus you can expedite it with Preferred, 2nd Day, 3rd Day or Next Day delivery when you just can't wait. Shopping our Clearance Outlet? Only pay $5 for shipping, no matter how many clearance items you get—or add a sale or regularly priced item to ship everything for free!
If you don't love your purchase, you'll love our return policy. You have 365 days to return domestic orders; international customers have 60 days. Just follow our easy instructions to send UNWORN items in new condition back to us with all the original tags and packaging. Get free return shipping on the item you're sending back when you exchange it for something else.
You'll always get the best price; we guarantee it. If you find a lower price within 10 days of your purchase, we'll not only match that price but give you back an additional 10% of the difference! (U.S orders only.)
Your privacy is important to us. We use the latest technology to ensure your information is safe so that you can have fun shopping!
Experts here to help 24/7
We are here to answer your questions every day of the week. Call us at 1.800.786.3141 or contact us here. Our team of Customer Service Agents would be delighted to assist you in finding and fitting the correct product.
But don't take our word for it. Here's what customers just like you had to say about shopping with OnlineShoes.com, where active is an attitude:
I have purchased many shoes for myself, family and friends from you and I have checked out other sites but yours is by far THE BEST! Thank you.
The multiple views option is GREAT. I like to be able to really see what I am getting. It's almost like being at the store able to pick up the shoe.
Phenomenal experience! These are the only words I can use to describe my experience with your company. I have been nothing less than extremely satisfied with my shopping transaction, from the fast turn around to the selection and price. I will continue to buy my shoes here. Thank you.
Great website. Easy to use, intuitive, and exactly the information I look for.
I love OnlineShoes. Easy to order. Feels safe and secure. Prices are great. Great selection. Very well organized. It is unbelievable how quickly the orders are shipped. I am pleased that you have outgrown your old warehouse and need to move to a larger space. Keep up the good work!
I would like to convey how "SUPERIOR" your website is designed! The optional views of the shoes that I looked at on line was fabulous! I really appreciated being able to view them from all aspects and the SPEED in which the views changed. Everyone should have websites like yours. It would make online shopping be what it should be: EASY. Thank you.
At OnlineShoes.com, you’ll find more than just a store. You’ll find the hospitality that comes from a family-owned business, as well as the confidence from a retailer who may have started online in 1996, but truly began over 40 years ago at a neighborhood shoe store in Seattle, WA…and is still there today.