Reviews (228)
(228)
4.657894736842105
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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38% of reviewers recommend this product

Comfort
Fixed sizing issue for free - by , Oct 05, 2018
5/ 5 Stars
After Merrel customer service heard about sending me the wrong size, they shipped me the correct size free of charge. Thank you so much. I’m back to order more insoles because of all the brands I’ve tried, these are the best.

Fixed sizing issue for free

Oct 05, 2018
After Merrel customer service heard about sending me the wrong size, they shipped me the correct size free of charge. Thank you so much. I’m back to order more insoles because of all the brands I’ve tried, these are the best.
Perfect - by , Jan 04, 2018
5/ 5 Stars
I have tried several brands of insoles. So far, these are by far the most comfortables! The quality is good and it looks that they are durable.

Perfect

Jan 04, 2018
I have tried several brands of insoles. So far, these are by far the most comfortables! The quality is good and it looks that they are durable.
Oh insole, where art thou? - by , Dec 23, 2017
5/ 5 Stars
I love these insoles. They make my trail gloves complete. Why don't you carry them any more? Please bring back the insoles for all genders, sizes and density levels.

Oh insole, where art thou?

Dec 23, 2017
I love these insoles. They make my trail gloves complete. Why don't you carry them any more? Please bring back the insoles for all genders, sizes and density levels.
Hard to understand sizing - by , Aug 04, 2017
5/ 5 Stars
I have used these insoles before and been happy with them, but it is very hard to understand the sizing. If you wear a medium, you MUST order double density. If you wear a wide you MUST order single density. Double density fits medium, and single density fits wide. Don't ask me why it is possible to order 8 M in single density because you will get an insole for a wide shoe. At least returns are free and easy to do. Hopefully, they will soon restock double density so I can order some insoles that fit.

Hard to understand sizing

Aug 04, 2017
I have used these insoles before and been happy with them, but it is very hard to understand the sizing. If you wear a medium, you MUST order double density. If you wear a wide you MUST order single density. Double density fits medium, and single density fits wide. Don't ask me why it is possible to order 8 M in single density because you will get an insole for a wide shoe. At least returns are free and easy to do. Hopefully, they will soon restock double density so I can order some insoles that fit.
nice insert - by , May 25, 2017
4/ 5 Stars
thin, lite. fit shoes well.

nice insert

May 25, 2017
thin, lite. fit shoes well.
Just what I was looking for! - by , May 09, 2017
5/ 5 Stars
Love my Merrill shoes but my feet wobble in them. At age 65 I need all of the stability I can get. These insoles solved the wobble! Also, wearing a 10 1/2, it's hard to find shoes that fit. Merrills is one of the only places I can find a size 41. I just ordered two more pairs for my other Merrill shoes.

Just what I was looking for!

May 09, 2017
Love my Merrill shoes but my feet wobble in them. At age 65 I need all of the stability I can get. These insoles solved the wobble! Also, wearing a 10 1/2, it's hard to find shoes that fit. Merrills is one of the only places I can find a size 41. I just ordered two more pairs for my other Merrill shoes.
My shoes are like brand new again. - by , Apr 24, 2017
5/ 5 Stars
I've had my shoes for several years now and the insoles were looking worn out. I purchased these insoles and replaced the old ones and the shoes are like new again.

My shoes are like brand new again.

Apr 24, 2017
I've had my shoes for several years now and the insoles were looking worn out. I purchased these insoles and replaced the old ones and the shoes are like new again.
poor substitute for original insoles - by , Apr 21, 2017
1/ 5 Stars
The material maybe breathable, in fact it looks like it's nothing but air, but the foam is far too light to offer any cushioning or support. These are so thin that you can feel the shoe's construction material right through the insole. The original insole was thin which made it good for me because I have a high toe box, and the material was 'semi-solid' polymer(?) foam that cushioned and supported my foot. Please bring the original insoles for women's Accentor shoes back as soon as possible.

poor substitute for original insoles

Apr 21, 2017
The material maybe breathable, in fact it looks like it's nothing but air, but the foam is far too light to offer any cushioning or support. These are so thin that you can feel the shoe's construction material right through the insole. The original insole was thin which made it good for me because I have a high toe box, and the material was 'semi-solid' polymer(?) foam that cushioned and supported my foot. Please bring the original insoles for women's Accentor shoes back as soon as possible.
OnlineShoes' reply

We appreciate your feedback and we will send your request to the product team. Thank you.

New Ortholite foam insole much thinner than old one - by , Apr 01, 2017
2/ 5 Stars
These insoles are about half as thick as the 3 others I purchased at the Merrell outlet store about a year ago. I love those insoles. They are cushiony, but not too much. I kept the package of the older ones for reference, and it did NOT indicate whether they were double or single density, so I ordered single. The new package does NOT indicate whether they are single or double density either. Also, the new package says these are "For Wide Feet" and in a different spot it says 8 M for medium width. Which is it? I ordered a medium width and was sent a wide width. Or was I? According to the package they are both. So I am returning them. The double density ones are out of stock in my size. And I'm not really sure I trust what I will be buying at this point.

New Ortholite foam insole much thinner than old one

Apr 01, 2017
These insoles are about half as thick as the 3 others I purchased at the Merrell outlet store about a year ago. I love those insoles. They are cushiony, but not too much. I kept the package of the older ones for reference, and it did NOT indicate whether they were double or single density, so I ordered single. The new package does NOT indicate whether they are single or double density either. Also, the new package says these are "For Wide Feet" and in a different spot it says 8 M for medium width. Which is it? I ordered a medium width and was sent a wide width. Or was I? According to the package they are both. So I am returning them. The double density ones are out of stock in my size. And I'm not really sure I trust what I will be buying at this point.
OnlineShoes' reply

Thank you for sharing your thorough feedback. We strive to stay on the cutting edge of modern technology and provide quality products and service.If we can help, in any way, please feel free to give the team a call at 800.288.3124.

Makes your shoes & boots feel brand new! - by , Mar 25, 2017
5/ 5 Stars
I recently bought another 6 pair of double density. I had 5 pair of triple density. I use them in my hiking-type shoes and boots, my cowboy boots, my knee high rubber boots, and in my athletic shoes. (I wish I could wear them in my loafers and dress pumps.) It has taken me 63 years to realize that new insoles can make your shoes feel brand new! Duh!

Makes your shoes & boots feel brand new!

Mar 25, 2017
I recently bought another 6 pair of double density. I had 5 pair of triple density. I use them in my hiking-type shoes and boots, my cowboy boots, my knee high rubber boots, and in my athletic shoes. (I wish I could wear them in my loafers and dress pumps.) It has taken me 63 years to realize that new insoles can make your shoes feel brand new! Duh!