Customer Reviews (116)
  • Customer Reviews

(116)
0.8068965517241379
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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19% of reviewers recommend this product

Comfort
While this composite toe is great for the airport. It is hell on both great toes!!! - by , Feb 26, 2017
1/ 5 Stars
I work in the EMS field and I have worn many bates boots in my career. When I decided to try a pair of boots with the composite toe I came to realize that I can not wear them for an entire shift with out extreme pain in my big toes. I am used to having to drill two holes in the rear of the boots so that I can use paracord to act as a strap to pull my boots on. However the discomfort from the toes is not something that I can live with. I am hoping that Bates will exchange my new ones for the same pair without the compsite toes.

While this composite toe is great for the airport. It is hell on both great toes!!!

Feb 26, 2017
I work in the EMS field and I have worn many bates boots in my career. When I decided to try a pair of boots with the composite toe I came to realize that I can not wear them for an entire shift with out extreme pain in my big toes. I am used to having to drill two holes in the rear of the boots so that I can use paracord to act as a strap to pull my boots on. However the discomfort from the toes is not something that I can live with. I am hoping that Bates will exchange my new ones for the same pair without the compsite toes.
OnlineShoes' reply

We would like to help you out, please give the team a call at 866.699.7374 so we can see what we can do. Thank you.

These boots meet all my needs - by , Jan 24, 2017
5/ 5 Stars
This is the second pair of Bates boots I have owned and they serve me real good at work and when i am riding on my bike. I will keep using these boots as long as they keep the same quality they have now. I have and will recommend these boots. My son is in the US Coast Guard and he loves his Bates Too.

These boots meet all my needs

Jan 24, 2017
This is the second pair of Bates boots I have owned and they serve me real good at work and when i am riding on my bike. I will keep using these boots as long as they keep the same quality they have now. I have and will recommend these boots. My son is in the US Coast Guard and he loves his Bates Too.
love these boots , - by , Dec 06, 2016
5/ 5 Stars
lightweight , but very durable , only boots with side zip that the zippers outlast the boots

love these boots ,

Dec 06, 2016
lightweight , but very durable , only boots with side zip that the zippers outlast the boots
Quality deterioration - by , Sep 16, 2016
2/ 5 Stars
I was introduced to these boots during my military service days and have been purchasing them since 2003. I remember they used to last 2 years. However, with the last three pairs of boots, I noticed that the quality has deteriorated. I have had to deal with the following issues: 1) For one pair, the right boot felt tighter than the left. 2) For a different pair, the sole came unglued within a couple of months. 3) For the current pair, with only 5 months of wearing them, 8 hours a day, indoors facility, the lining of the left boot (by the heel) disintegrated. The cardboard behind the lining started falling apart which then ripped my skin right off. I then put duct tape to hold the cardboard back (thank you, duct tape). It really upsets me to have to complain about this company as I have bought their product for the last 13 years. However, due to the substandard product and the skin injury it caused me, I will be taking my money elsewhere. I hope Bates fixes their quality issues…otherwise more customers will leave.

Quality deterioration

Sep 16, 2016
I was introduced to these boots during my military service days and have been purchasing them since 2003. I remember they used to last 2 years. However, with the last three pairs of boots, I noticed that the quality has deteriorated. I have had to deal with the following issues: 1) For one pair, the right boot felt tighter than the left. 2) For a different pair, the sole came unglued within a couple of months. 3) For the current pair, with only 5 months of wearing them, 8 hours a day, indoors facility, the lining of the left boot (by the heel) disintegrated. The cardboard behind the lining started falling apart which then ripped my skin right off. I then put duct tape to hold the cardboard back (thank you, duct tape). It really upsets me to have to complain about this company as I have bought their product for the last 13 years. However, due to the substandard product and the skin injury it caused me, I will be taking my money elsewhere. I hope Bates fixes their quality issues…otherwise more customers will leave.
OnlineShoes' reply

We've reached out to you at the email provided or please feel free to give the team a call at 866.699.7374 for on the spot assistance. Thank you.

Great product - by , Jun 28, 2016
5/ 5 Stars
Everything I wanted in my first pair of boots

Great product

Jun 28, 2016
Everything I wanted in my first pair of boots
OnlineShoes' reply

We are happy to know that you chose Bates for your first pair! Thank you!

Comfy boots - by , Jun 27, 2016
4/ 5 Stars
The boots are comfy. I just broke them in. The rubber around the toes are starting to peel already. They get a lot of wear through out my work day. I work 12 hours a day in a stone manufacturing plant so I could understand why they're getting worn so quickly.

Comfy boots

Jun 27, 2016
The boots are comfy. I just broke them in. The rubber around the toes are starting to peel already. They get a lot of wear through out my work day. I work 12 hours a day in a stone manufacturing plant so I could understand why they're getting worn so quickly.
OnlineShoes' reply

Thank you for the great feedback on this hard working boot!

great work boots - by , Jun 03, 2016
4/ 5 Stars
They are very supportive, light and very comfortable insole.

great work boots

Jun 03, 2016
They are very supportive, light and very comfortable insole.
Durable outside, lacking inside - by , Apr 25, 2016
3/ 5 Stars
I am a Certified Welding Inspector and work on concrete and irregular surfaces all day long. The soles on these boots have been incredible and have worn evenly unlike some other name brand boots that I have owned in the past. They are lightweight and breathe well in the summer. I have owned a few pairs of Bates boots in the past and have been very happy with them. Each of them lasted for 2-3 years. This particular pair of Bates boots was purchased 19 months ago in the fall, but only worn for a total of about seven months. I live in a cold climate and wear insulated boots during the long winter months. Over the past month of wearing these boots again, the inside lining has worn out around the heels and the hard leather and sewn joints are now doing a number on my heels. Other issues: The cushioned insole did not seem to last very long at all and the tongue cannot be held in place with the upper laces, so it continually shifts to one side. I was quite pleased with the boots until now. I guess I expected to get a lot more wear out of them before buying another pair. Haven't decided if I will give Bates another try or shop elsewhere.

Durable outside, lacking inside

Apr 25, 2016
I am a Certified Welding Inspector and work on concrete and irregular surfaces all day long. The soles on these boots have been incredible and have worn evenly unlike some other name brand boots that I have owned in the past. They are lightweight and breathe well in the summer. I have owned a few pairs of Bates boots in the past and have been very happy with them. Each of them lasted for 2-3 years. This particular pair of Bates boots was purchased 19 months ago in the fall, but only worn for a total of about seven months. I live in a cold climate and wear insulated boots during the long winter months. Over the past month of wearing these boots again, the inside lining has worn out around the heels and the hard leather and sewn joints are now doing a number on my heels. Other issues: The cushioned insole did not seem to last very long at all and the tongue cannot be held in place with the upper laces, so it continually shifts to one side. I was quite pleased with the boots until now. I guess I expected to get a lot more wear out of them before buying another pair. Haven't decided if I will give Bates another try or shop elsewhere.
OnlineShoes' reply

Please give the team a call at 866.699.7374 so we can address any issues. Thank you!

Good boot, poor tread/sole - by , Apr 21, 2016
4/ 5 Stars
I work in an industrial environment where steel-toed shoes are required. I always had Bates boots when I was in the Navy, and never had an issue with them. I switched from a straight leather boot to these because of the side zipper and light weight. Overall it is a great boot, I wear them every day, at work and at home, so they get a lot of use. The tread wears quickly, which would be my sole (no pun intended) complaint, and does not have good grip on the winter. Also, the support around the heel tends to bend and wear oddly when I only use the zipper and do not untie the boots, it is difficult to slip them on and off without having them untied, or at least loosened.

Good boot, poor tread/sole

Apr 21, 2016
I work in an industrial environment where steel-toed shoes are required. I always had Bates boots when I was in the Navy, and never had an issue with them. I switched from a straight leather boot to these because of the side zipper and light weight. Overall it is a great boot, I wear them every day, at work and at home, so they get a lot of use. The tread wears quickly, which would be my sole (no pun intended) complaint, and does not have good grip on the winter. Also, the support around the heel tends to bend and wear oddly when I only use the zipper and do not untie the boots, it is difficult to slip them on and off without having them untied, or at least loosened.
add a half size. - by , Mar 19, 2016
4/ 5 Stars
It has been a while since I bought from Bates and I forgot to and now I sent them in to echange. Other than the sizes running small an excellent boot for comfort and longevity. I still wear a pair from over 10 years ago. Great boot.

add a half size.

Mar 19, 2016
It has been a while since I bought from Bates and I forgot to and now I sent them in to echange. Other than the sizes running small an excellent boot for comfort and longevity. I still wear a pair from over 10 years ago. Great boot.