Customer Reviews (19)
  • Customer Reviews

(19)
3.947368421052632
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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21% of reviewers recommend this product

Comfort
Hate these boots - by , Sep 06, 2020
1/ 5 Stars
I've been wearing Bates boots for years and have been generally happy with them. All my previous boots were 6 or 8 inch side zips. This last pair is an ankle high lace up, and these boots are the most painful footwear I've ever worn. Unlike my other boots, these have not broken in properly, they're heavy, and even wearing them once a week isn't working - they make my hips, knees, and lower legs hurt so badly I can barely walk at the end of the day. Despite them being practically new I am throwing them out and going back to high top side zips. Beware this boot if you value your legs.

Hate these boots

Sep 06, 2020
I've been wearing Bates boots for years and have been generally happy with them. All my previous boots were 6 or 8 inch side zips. This last pair is an ankle high lace up, and these boots are the most painful footwear I've ever worn. Unlike my other boots, these have not broken in properly, they're heavy, and even wearing them once a week isn't working - they make my hips, knees, and lower legs hurt so badly I can barely walk at the end of the day. Despite them being practically new I am throwing them out and going back to high top side zips. Beware this boot if you value your legs.
OnlineShoes' reply

Thank you for your feedback. We’re sorry to hear that your new Bates footwear was not what you expected. Please give our customer service team a call at 1 (866) 699-7374.

Best boots ever! - by , Jul 09, 2020
5/ 5 Stars
These boots are amazing! The feel great and look amazing! Super comfortable, wearing them all day is no problem!

Best boots ever!

Jul 09, 2020
These boots are amazing! The feel great and look amazing! Super comfortable, wearing them all day is no problem!
OnlineShoes' reply

That's awesome! Thanks for sharing your experience!

Best footwear for work - by , Dec 02, 2019
5/ 5 Stars
I have been wearing these shoes and boots for more than 15 years! They are exceptionally durable and comfortable. I use them for my job in a supermarket Deli where the floors are slippery and rough on your feet and legs. I am on my feet 12+ hours a day and I feel like I'm wearing lightweight shoes when I have them on. I have recommended them to many people and they absolutely love them! Believe it or not I look forward to getting these for mother's day or my birthday!

Best footwear for work

Dec 02, 2019
I have been wearing these shoes and boots for more than 15 years! They are exceptionally durable and comfortable. I use them for my job in a supermarket Deli where the floors are slippery and rough on your feet and legs. I am on my feet 12+ hours a day and I feel like I'm wearing lightweight shoes when I have them on. I have recommended them to many people and they absolutely love them! Believe it or not I look forward to getting these for mother's day or my birthday!
OnlineShoes' reply

That's awesome! Thanks for sharing your experience!

Excellent - by , Dec 12, 2018
5/ 5 Stars
Excellent customer service. Excellent boots.

Excellent

Dec 12, 2018
Excellent customer service. Excellent boots.
Cute strong boots but... - by , Dec 05, 2018
3/ 5 Stars
I ordered these boots for work after finding them online. They took some times to arrive (about a week.) They looked great when I took them out of the box, fantastic shine, genuine leather, new boot smell. However, I try to put them on and I realize I have to unlace them quite a bit because its a 10M also the biggest size they have in these boots. So I finally get them on and I walk around in them trying to break them in but there isn't any time for that wince my first time trying them on was at work where I needed them. I realize they have this awkward sound with each step like a heel underneath. I work in a jail at night. The inmates shouldn't hear me coming, walking around making my tours. Even when I stayed and work for my second shift in the day time you can hear the "whomp whomp whomp" with every step I make. I feel like I have to try to tip toe when I wear these. I wish these boots had a quieter platform and were slightly wider for easier on and off. The shoelaces are very thin also. I tend to draw my shoelaces tight just incase I have to take flight for any reason but I'm afraid to draw these too tight for fear of the laces popping. Overall through boot looks good but they are noisy and not wide enough in the toe area.

Cute strong boots but...

Dec 05, 2018
I ordered these boots for work after finding them online. They took some times to arrive (about a week.) They looked great when I took them out of the box, fantastic shine, genuine leather, new boot smell. However, I try to put them on and I realize I have to unlace them quite a bit because its a 10M also the biggest size they have in these boots. So I finally get them on and I walk around in them trying to break them in but there isn't any time for that wince my first time trying them on was at work where I needed them. I realize they have this awkward sound with each step like a heel underneath. I work in a jail at night. The inmates shouldn't hear me coming, walking around making my tours. Even when I stayed and work for my second shift in the day time you can hear the "whomp whomp whomp" with every step I make. I feel like I have to try to tip toe when I wear these. I wish these boots had a quieter platform and were slightly wider for easier on and off. The shoelaces are very thin also. I tend to draw my shoelaces tight just incase I have to take flight for any reason but I'm afraid to draw these too tight for fear of the laces popping. Overall through boot looks good but they are noisy and not wide enough in the toe area.
OnlineShoes' reply

We're sorry to hear about your experience with these boots. Give the team a call at 866.699.7374, we are here to help.

Great pair of boots - by , Jul 23, 2018
5/ 5 Stars
Love these boots. Took no time to break them in! I am on my feet all day and these are so comfortable and lightweight! I had to exchange them for a half size smaller and I have to say Bates customer service was amazing! Had some shipping issues but they were resolved with no problem. Probably the best customer service I have ever dealt with!

Great pair of boots

Jul 23, 2018
Love these boots. Took no time to break them in! I am on my feet all day and these are so comfortable and lightweight! I had to exchange them for a half size smaller and I have to say Bates customer service was amazing! Had some shipping issues but they were resolved with no problem. Probably the best customer service I have ever dealt with!
These boots are perfect - by , May 01, 2018
5/ 5 Stars
They are light weight, comfortable. Purchased for riding motorcycle and are pleased so far. Have not walked long distances in them though short walks, they are very comfortable.

These boots are perfect

May 01, 2018
They are light weight, comfortable. Purchased for riding motorcycle and are pleased so far. Have not walked long distances in them though short walks, they are very comfortable.
OnlineShoes' reply

Thank you for your great 5 star feedback!

This product has great features - by , Mar 14, 2018
5/ 5 Stars
a really great pair of shoes perfect fit, great leather polishes amazing

This product has great features

Mar 14, 2018
a really great pair of shoes perfect fit, great leather polishes amazing
OnlineShoes' reply

Thank you for the fantastic feedback!

Has its pros and cons - by , Apr 10, 2017
3/ 5 Stars
Great boot. They're nice and lightweight. They look good on me too however by the end of the first week of wearing them they were creasing(more than normal) and peeling really bad. Its quite embarrassing to be honest. Other than that they was fine, but I more than likely wouldn't purchase them again.

Has its pros and cons

Apr 10, 2017
Great boot. They're nice and lightweight. They look good on me too however by the end of the first week of wearing them they were creasing(more than normal) and peeling really bad. Its quite embarrassing to be honest. Other than that they was fine, but I more than likely wouldn't purchase them again.
OnlineShoes' reply

We've reached out to you at the email provided or please feel free to give the team a call at 866.699.7374. We are always here to help. Thank you.

Most comfortable boots I've ever worn. - by , Mar 14, 2017
5/ 5 Stars
I got these boots to wear with my uniform when I started working for the local sheriff's department, but I find myself wanting to wear them all the time, even when I'm not working. I'm in no hurry to take them off at the end of the day, too. The very first day I wore them, my feet were sore in the morning when I put them on, and my feet actually felt better at the end of the day. There was no break-in period required. I doubt I'll ever wear a different brand. I just wish I'd found them earlier in life!

Most comfortable boots I've ever worn.

Mar 14, 2017
I got these boots to wear with my uniform when I started working for the local sheriff's department, but I find myself wanting to wear them all the time, even when I'm not working. I'm in no hurry to take them off at the end of the day, too. The very first day I wore them, my feet were sore in the morning when I put them on, and my feet actually felt better at the end of the day. There was no break-in period required. I doubt I'll ever wear a different brand. I just wish I'd found them earlier in life!
OnlineShoes' reply

We are happy that your feet have finally found us! #ComfortYouDeserve