I love the look of these boots, they are a bit tight in the foot, and loose in the heel. But I like them so much I'm keeping them. They are not to tight that they bother my feet. They are very warm, I went up half a size, not sure I would go down a size. After awhile when the fur inside gets packed down a thicker sock will work great with the heel issue. But I do have skinny heels so that could be why they are a bit loose. Overall I am happy with them.