
I have a SOFFT flat in size 11 that fits perfect, this pair was huge.
My daughter purchased a pair of these and recommended them to me. I received these in one size and they were snug...my toes went numb! They were very comfortable in terms of heel height and comfort when walking, so I returned them for the next size up (no charge!). I'm so glad I did...what a difference. I have very wide feet in front, and I probably should have gone to a wide, but they weren't available at the time. These shoes are high quality, with classic styling that goes well with nice work clothing or jeans. The heel height is just right, very comfortable. I could walk all day in these, and with my feet, that's saying something!
It is OK. Comfortable, but not great for long office days