If for any reason you are not satisfied with your purchase, please contact our Customer Service by phone (1.206.971.7388) or email (customerservice@OnlineShoes.com) within 60 days from the order date. We will provide you with a return authorization number and further instructions on how to complete your return.
Refund amounts for returned items will be credited to you by our global partner Borderfree in the same currency and using the same exchange rate as your original order. Please note that you will be responsible for all return shipping and handling fees, including a U.S. duty surcharge.
Great style begins with the right shoes, and we have been delivering them to your door since 1996. From comfortable, casual shoes to the dress shoes that make your occasions special, we've got the styles, brands and expertise to ensure you get the look you want in the size you need.
And when it's time to go for a run, to the gym or just get out on the trail and explore, our experts are here to make sure you get the performance you want out of your new running shoes or hiking boots. Whether it's all-day comfort or all-out performance, OnlineShoes is here to help you put your best foot forward.