Stay steady on your feet during athletic activities with the New Balance 623 shoe. An update to the NB X622 and X621 styles, this men's sport shoe features a leather upper with a supportive internal shank and injection-molded EVA midsole. The non-marking rubber outsole of the New Balance 623 training shoe provides enhanced traction and stability.
The shoes I received were marked as 10's but were at least a half size smaller. The removable sock liner (also marked 10) was too long for the shoe and was bowed up in the center. I even measured them with a tape measure and found them to be about a half inch shorter than an old size 10 MX609 (also purchased from OnlineShoes.)
If you're a NB 621 fan, you will be rather dissappointed with these 623's. The plastic eyelets at the top dig into your ankles. I took a pair of pliers and bent them douple to relieve that problem. along with not lacing them all the way to the top.
Also, they run larger than my normal NB size. ( I wear a US 10D, and had to add insoles.)
NB, please return to the 621"s !
In the final analysis, I did not purchase the New Balance shoes from you. The problem I encountered was not your problem but one in which the shoes are manufactured. My old shoes were a 8 1/2 2E, made in China. The two subsequent shoes I reordered were made in Viet Nam and I needed to alter the size and width each time I placed an order. Both pair were either too tight or too big in the length. The third pair I ordered were the larger size and width, but were way too large and these were made in China.
I phoned New Balance and told them of my plight and the customer service rep sounded as if she had never heard of this problem before. I did learn that NB makes shoes in the US, China and Viet Nam and the lasts are different in Asia. I consequently returned the shoes to Online and purchased a pair at a NB owned store where I could check out the different sizes if needed. I did purchase a US manufactured pair in my correct size, 8 1/2 2E.
At OnlineShoes.com, you’ll find more than just a store. You’ll find the hospitality that comes from a family-owned business, as well as the confidence from a retailer who may have started online in 1996, but truly began over 40 years ago at a neighborhood shoe store in Seattle, WA…and is still there today.