Gift Certificates are redeemable only at www.onlineshoes.com.

Gift Certificates are not redeemable for cash, cannot be returned for a cash refund, cannot be redeemed or exchanged for other Gift Certificates, and are not transferable, except as permitted by law.

If your total purchase is less than the amount of your Gift Certificate, any unused portion will remain available for future purchases. Within 24 hours of usage, you will receive an email with a new Gift Certificate in the amount of the unused portion of the original certificate.

Onlineshoes.com is not responsible for stolen Gift Certificate codes. If you have lost your gift certificate, please contact our Customer Service Agents at 1-800-786-3141 or email us at customerservice@onlineshoes.com. Upon validation of your personal information, we will cancel your original certificate and issue a new one.

Onlineshoes.com Gift Certificates have no expiration date. Certain restrictions may apply.