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| About Onlineshoes.com |
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Contact Customer Care
Email:
Visit our Contact page to submit an inquiry.
Mail:
Onlineshoes.com
4702 Harbour Pointe Blvd SW
Suite 201
Mukilteo, WA 98275
Telephone:
1-800-786-3141
Hours:
4:00AM - 10:00PM PST Mon - Fri
5:00AM - 9:00PM PST Sat & Sun
Corporate Headquarters
Onlineshoes.com
1730 Minor Avenue, Suite 700
Seattle, WA 98101
Telephone: 206-812-7800
Fax: 206-436-5198
About Us
Affiliate Program
Careers
Leadership
Press Releases
Retail Locations
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Onlineshoes.com founder Dan Gerler sold his first pair of shoes at age 11 in the north Seattle Red Wing store his father opened in 1968. Over the years, the family business steadily grew in the Puget Sound, and in 1983 Dan stepped into a leadership role as its president and CEO. He immediately set out to forge lasting relationships with well-established vendors like Rockport and New Balance, and opened stores on the East Coast in 1986.
When Internet rumblings later began to surface, he saw an opportunity to exponentially increase sales volume while preserving the old-fashioned ideals of exceptional value and service. In 1996, Dan launched Onlineshoes.com, working with a handful of employees and a single computer out of a back room in the original Seattle store.
13 Years Later
Onlineshoes.com is the nation's first online shoe retailer. Profitable since 2000, it's also the only privately held Internet business among its competitors and continues to enjoy revenue growth rates in the high double digits year over year.
When Internet rumblings later began to surface, he saw an opportunity to exponentially increase sales volume while preserving the old-fashioned ideals of exceptional value and service. In 1996, Dan launched Onlineshoes.com, working with a handful of employees and a single computer out of a back room in the original Seattle store.
Selection and Service
Onlineshoes.com offers fashionable, high quality casual, dress and athletic footwear for men, women and kids in more than 240,000 shoe and apparel choices and over 200 premium brands. Onlineshoes.com has also expanded its assortment to include bags, packs and accessories.
The company's commitment to delivering a streamlined, satisfying shopping experience means customers save time and money. In addition to free shipping and exchanges plus a 365-day return policy, purchasers are also entitled to a 110 percent price-difference refund if they find the same shoe for less on another website.
Operations
Onlineshoes.com is headquartered in downtown Seattle with a distribution center in Mukilteo, Washington.
Corporate Giving
Dan Gerler began vacationing in Hana, Maui in 1989, and over time the community has become very special to him. Each year, Onlineshoes.com sends hundreds of pairs of shoes to the Hana Youth and Senior Center. In response, the company has received many heartfelt letters from children expressing gratitude for the very first pair of new shoes they have ever owned.
Onlineshoes.com also supports a number of local causes, including Dress for Success, the Seattle Senior Center and the YWCA.
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